ABOUT LMS
Mission Statement
Landscape Management Services is an extraordinary place providing high quality landscape management with unsurpassed customer service. Our clients are managed pro-actively as partners. The profits to invest in our people and operations are derived from performing as a team of caring professionals.
Organizational Values
LMS’s values are a set of deeply held beliefs that govern and guide our behavior in meeting our objectives and in dealing with each other, our customers, business partners and others.
RESPECT
We have trust and respect for individuals. We approach each situation with the belief that people want to do a good job and will do so, given the proper tools and support. We attract motivated individuals and recognize their efforts and contributions to the company. LMS people contribute enthusiastically and share in the success that they make possible.
INTEGRITY
We conduct our business with uncompromising integrity. We expect LMS people to be open and honest in their dealings to earn the trust and loyalty of others. People are expected to adhere to the highest standards of business ethics.
ACHIEVEMENT
We focus on a high level of achievement and contribution. Our customers expect quality horticultural management and extraordinary customer service. To achieve this, all LMS people must strive to do their best at all times. LMS people are always looking for new and better ways of doing things.
TEAMWORK
We achieve our common objectives through teamwork. We recognize that it is only through effective cooperation within LMS and among our business partners and clients that we can achieve our goals.
Corporate Objectives
Our corporate objectives are guiding principles for all decision-making by LMS people.
PROFIT
To achieve sufficient profit to finance our growth and to provide the resources needed to achieve our other corporate objectives.
CUSTOMERS
To provide services of the highest quality and the greatest value to our customers, thereby gaining and holding their respect and loyalty.
GROWTH
To let our growth be limited only by our profits and our ability to provide consistent quality that satisfy our customer needs.
OUR PEOPLE
To help LMS people share in the company’s success which they make possible; to ensure them a safe and pleasant work environment; to recognize their individual achievements; and to help them gain a sense of satisfaction and accomplishment from their work.
MANAGEMENT
To foster initiative and creativity by allowing the individual freedom of action in attaining well defined objectives.
The LMS Story
In the mid 1980’s George Kaiser and David Boyle were supervisors in a local office of the largest landscape firm in the USA. But something was missing. They believed that the professional property manager needed much more from their landscape contractor.
The property manager’s role was changing rapidly. The array of responsibilities was growing to the point where professional landscape management was required. The property manager simply did not have time to continue “supervising” the landscaper. A “partner” was needed to manage this valuable asset. The “mow & blow” companies, regardless of size or national presence, just didn’t work anymore - and still don’t.
For nearly 20 years LMS has been developing and refining systems that manage and appreciate the value of our clients landscapes and consistently deliver extraordinary customer service. Site quality audits and enhancement recommendations are performed regularly with predetermined schedules. The property manager enjoys the peace of mind knowing the landscape is truly managed professionally.
A client retention rate of over 92% is compelling testimony to the value of long-term relationships LMS cultivates every day – and the reason more real estate professionals prefer the advantages of a well established, local, quality driven firm. Our clients experience true value in our partnership.
Numerous companies are older or larger and some have grown very quickly. Landscape Management Services, growing as planned, has remained true to its core values.
Today, with more than 40 full time employees and over 100 client sites, LMS is the premier provider of competitively priced quality landscape care for corporate, industrial and multi-residential properties throughout the San Francisco Bay Area.
The large super-regional and
national companies simply don’t compare.
Partner with LMS and experience the difference – Get ready to get
spoiled!
Landscape Management Services
1071 N 13th Street
San Jose, CA 95112
Tel: 408-277-6390
Fax: 408-277-6391
E-mail: info@landscapemanagement.com